Privacy policy

Kickers Qatar, operated by JR Trading & Services W.L.L, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share information when you visit kickers.qa (the “Site”) or make a purchase from us.

1. Information We Collect

a. Information you provide

When you make a purchase, create an account, or contact us, we collect:

  • Full name

  • Billing and shipping addresses

  • Email address and phone number

  • Payment information (processed securely through Shopify Payments or other payment providers)

  • Delivery details you provide in your cart or checkout form (e.g., zone, street no., building no., flat no.)

b. Automatically collected information

When you browse the Site, Shopify automatically collects:

  • Device details (browser type, IP address, time zone, language settings)

  • Pages or products viewed, referring websites, and search terms

  • Interaction data such as clicks, time spent, and cart activity

Cookies, pixels, and log files help us maintain secure sessions and analyze traffic. You can manage cookies in your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders (including payment, shipping and delivery)

  • Generate shipping labels and tracking numbers through Qatar Post (QPost) integration

  • Communicate order updates, confirmations, or issues

  • Detect and prevent fraud or unauthorized transactions

  • Improve site performance and customer experience

  • Send marketing emails or offers (only with your consent)

3. How We Share Information

We only share necessary data with trusted partners who enable our e-commerce and delivery operations:

Partner Purpose Privacy link
Shopify Inc. e-commerce hosting & checkout processing Shopify Privacy Policy
Qatar Post (QPost) Order delivery, label generation & tracking qatarpost.qa/privacy-policy
Payment Gateways (QPay) Secure payment processing Provided by each gateway at checkout
Analytics tools (Google Analytics, Meta Pixel) Website usage and marketing performance Google Privacy / Meta Privacy

We may also disclose personal data if required by law or to protect our rights.

4. Cookies and Tracking

Cookies store small pieces of data on your device to:

  • Keep your cart active between visits

  • Remember your preferences and language

  • Measure traffic and performance

You may disable cookies in your browser, but some features may not function properly.

5. Data Storage and Security

Your data is stored securely on Shopify’s servers (Canada & United States) under GDPR-compliant frameworks.
Order information linked to QPost shipments is transmitted over encrypted HTTPS connections.
We do not store your full payment card details on our servers.

6. Your Rights

You may:

  • Request access to your personal data

  • Correct or update your information

  • Ask for erasure of your data (subject to legal retention requirements)

  • Withdraw consent for marketing emails at any time

For requests, contact us at Kickersonline.qa@jrqatar.com.

7. Data Retention

We retain order records for legal and tax purposes, generally up to five (5) years.
Device and analytics data may be kept shorter for performance monitoring.

8. International Transfers

Your data may be transferred and processed outside Qatar (e.g., in Canada or the U.S.) via Shopify and other service providers that ensure adequate security standards.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in law or our operations. Any updates will appear on this page with a new revision date.

10. Contact Us

For questions or privacy requests, please contact:

JR Trading & Services W.L.L – Kickers Qatar
📍 Doha, Qatar
📧 Kickersonline.qa@jrqatar.com
🌐 https://kickers.qa